BRUNT Workwear

Customer Support

• Serve as a brand ambassador for BRUNT and create exceptional customer experiences.
• Engage with customers across all channels while managing a designated ticket volume.
• Meet or exceed departmental performance metrics, including CSAT goals, response time expectations, and efficiency standards.
• Develop and maintain expert-level knowledge of BRUNT's product portfolio and guide customers toward suitable products.
• Analyze customer feedback trends, provide insights, and recommend solutions to the CX Leadership team.
• Build understanding of company policies, procedures, and workflows while making customer-focused decisions aligned with BRUNT's values.

Explore Customer Experience Representative at BRUNT Workwear. Review requirements and application details.

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Customer Experience Representative