Bugaga Werbeagentur e.K.

Customer Support

• Answer customer questions and requests, providing expert advice on feasibility
• Work with customers to develop the best solutions to their challenges
• Take responsibility for orders from initial inquiry through on-time delivery
• Proactively support customers and ensure an outstanding customer experience
• Handle customer inquiries independently by phone, chat, and email
• Calculate and prepare quotations based on customer specifications
• Coordinate print feasibility with customers
• Advise customers on products, options, and alternatives
• Provide support with inquiries and orders
• Record, plan, and process orders quickly and reliably
• Actively develop and strengthen existing customer relationships

Customer Service and Order Processing for Print Media