Burial Beer Co.

General

• Provide attentive and hospitable service to guests throughout their visit
• Deliver food and beverages, clear tables, and respond to guest needs
• Maintain cleanliness and organization of guest-facing areas, service stations, and surrounding property
• Maintain accurate knowledge of the food menu and double-check orders for accuracy and completeness
• Clear and return dishes, glassware, and utensils and maintain clean, stocked service stations
• Communicate guest feedback, concerns, and service needs to FOH, BOH, and management teams
• Monitor the taproom and proactively communicate operational or guest-related concerns to management
• Assist with stocking, trash and recycling removal, and other operational tasks
• Complete opening, closing, and side work responsibilities
• Maintain working knowledge of the company, brand, and beers
• Welcome guests, provide recommendations, and assist with food and beverage orders
• Flex between bartending, serving, bussing, and other FOH responsibilities
• Prepare and serve beer, cocktails, and other beverages according to company standards
• Process guest transactions accurately and efficiently
• Complete cleaning, stocking, and preparation tasks
• Assist with beer restocking and beverage-related operational needs
• Respond to guest concerns and assist with service recovery
• Support high-volume service and provide event and taproom support as needed
• Follow sanitation, safety, service, company, and applicable NC ABC standards

Taproom Bar, Support Staff