Burnout Brands

Support Engineer

• Provide world-class sales support to BD customers
• Help customers problem solve, select the right parts, and address installation challenges
• Provide detailed automotive transmission and parts knowledge with excellent customer service
• Maintain product and service knowledge
• Assist customers with automotive-related sales questions about products, installations, and service support
• Serve as the technical expert for customers and sales team members
• Relay customer feedback and identify trends with Sales and Engineering teams for product improvement or modification
• Provide in-depth information about equipment and parts for sale
• Champion the customer throughout the RMA process
• Resolve customer complaints in person, by telephone, or email
• Support the sales team with technical knowledge and customer support

Explore Automotive Parts Technical Support Representative –… at Burnout Brands. Review requirements and application details.

Automotive Parts Technical Support Representative – Transmission Focused