Busbud

Customer Support

• Handle internal requests related to passengers, ensuring agility and quality in support
• Process ticket cancellations and exchanges
• Perform detailed order analyses
• Manage and monitor tickets opened by passengers, ensuring resolution within established deadlines
• Provide customer service through phone, WhatsApp, email, and other channels
• Offer personalized support for new products, address inquiries, and provide assistance
• Ensure a positive customer experience with offered solutions

Explore Customer Experience Analyst at Busbud. Review requirements and application details.

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Customer Experience Analyst