California Lawyers Association

Program Manager

• Serve as a strategic advisor to committee leaders and align initiatives with organizational strategy and goals
• Execute logistics and operations for committee activities and programs, including agendas, minutes, project status reports, and administrative reports
• Research, analyze, create, and update project materials and resources, including project plans, toolkits, rosters, spreadsheets, web pages, PowerPoint decks, reports, brochures, and summaries
• Facilitate cross-functional collaboration among committees and CLA teams, including Marketing, Web Team, and Member Services
• Oversee the committee appointment process, including applications, applicant tracking, review sessions, and communicating decisions
• Manage special projects, initiatives, campaigns, challenges, competitions, and in-person events from concept through execution
• Collaborate with the CLA President on the ABA House of Delegates appointments process
• Communicate relevant information to committee leaders and CLA professional teams
• Promote CLA activities to increase membership and attendance
• Negotiate with outside vendors
• Ensure compliance with CLA operational policies and procedures
• Respond to member leaders’ questions within 24 hours and resolve issues through completion
• Establish relationships with external stakeholders and drive partnerships supporting educational and professional development offerings
• Represent CLA at programs and functions and coordinate activities with staff and outside agencies
• Coordinate publicity, materials, speakers, registration, and programs for CLA MCLE programs
• Manage office, department, or unit budgetary and administrative procedures and workflow
• Prepare, recommend, and manage departmental budgets, including financial analysis, invoices, expenditures, and revenue accounts
• Conduct research and data analysis, report findings, and recommend solutions to administrative problems
• Coordinate implementation and operation of new programs and administrative procedures
• Consult with Committee Chairs and staff regarding agendas, logistics, programs, and projects
• Support CLA leadership and the California Lawyers Foundation as necessary
• Handle organizational and administrative meeting tasks and prepare action summaries
• Perform other related duties consistent with the role’s responsibilities

Program Manager – Committees and Projects

Marketing

• Build email drafts, schedule sends, and format content according to department standards
• Draft initial social media posts, event blurbs, and web updates for Coordinator review
• Upload and maintain content in CMS and email marketing platforms
• Conduct background research for campaigns, events, and initiatives
• Gather prior examples, articles, graphics, or resources to support content creation
• Proofread materials for clarity, accuracy, and brand compliance
• Pull email, social media, and webpage analytics
• Update dashboards and spreadsheets with new data
• Prepare charts and visuals for review
• Manage project management boards and track task completion
• Organize marketing files, assets, and templates
• Assist with collateral preparation for events and conferences
• Support requests to design, communications, events, and membership staff
• Track and confirm deadlines for creative assets and deliverables

Marketing Specialist

Business Operations

• Lead, supervise, mentor, and develop the Web Team
• Set priorities, allocate resources, manage performance, and support professional development
• Foster a collaborative, responsive, service-oriented team culture
• Coordinate technology initiatives across departments
• Serve as the primary owner and subject-matter expert for CLA’s Association Management System (AMS) and core business systems
• Manage system configuration, workflows, data, integrations, access, upgrades, and enhancements
• Partner with departments to improve business processes, automation, and system utilization
• Translate business requirements into technology solutions
• Ensure data quality, security, documentation, and effective reporting
• Develop and execute CLA’s technology strategy and roadmap
• Evaluate systems, technologies, risks, and opportunities and make recommendations to leadership
• Oversee technology security, privacy, accessibility, governance, and compliance
• Manage CLA’s external IT provider and other technology vendors
• Oversee technology budgets, contracts, upgrades, and other technology initiatives
• Provide strategic oversight of CLA’s website and related digital platforms
• Establish priorities for enhancements, accessibility, security, performance, and content governance
• Coordinate website projects and support with staff
• Oversee reporting, dashboards, analytics, and use of organizational data for decision-making
• Lead cross-functional systems and technology projects from requirements through implementation
• Oversee technology supporting virtual, hybrid, and in-person events
• Communicate project status, risks, timelines, and resource needs to stakeholders and leadership
• Provide on-call support as needed for critical systems or events

Program Manager – Committees and Projects

Marketing Specialist

Technology and Business Systems Manager