Callen-Lorde Community Health Center

Onboarding Specialist

• Manage assigned onboarding activities from accepted offer, placement approval, or intake request through confirmed first-day or first-access readiness
• Coordinate offer-to-start activities, including welcome communications, pre-employment documentation, orientation scheduling, and updates to candidates, hiring managers, and internal partners
• Initiate and monitor background checks; administer Form I-9 and E-Verify activities; maintain required documentation; and escalate exceptions
• Create and maintain accurate, confidential, audit-ready onboarding and personnel records in Paycom and other designated systems
• Coordinate health assessments, immunization documentation, and required clearances
• Partner with IT, Facilities, Operations, Finance, and hiring departments to coordinate system access, equipment, badges, workspace, and first-day requirements
• Plan, facilitate, and improve New Employee Orientation and related first-day activities
• Assign and track required new-hire training and follow up on completion
• Maintain onboarding dashboards, trackers, and reports; identify process-improvement opportunities
• Use Asana, Microsoft Notes, Paycom, and other workflow tools to manage workplans, deadlines, dependencies, and follow-up
• Develop and maintain onboarding standard operating procedures, checklists, templates, and communications
• Support onboarding for full-time, part-time, per diem, temporary, agency, vendor, consultant, intern, student, resident, volunteer, extern, and other third-party workers
• Lead direct-hire employee onboarding or contingent workforce and program onboarding, depending on assigned portfolio
• Coordinate credentialing-related onboarding activities for clinical hires, including document collection, CAQH/MD App updates, and timeline tracking
• Track affiliation agreements and memoranda of understanding and confirm active agreements before placements begin
• Participate in cross-training and maintain shared tools and procedures for portfolio coverage
• Provide operational support to the Director of Talent & Workforce Strategy, including reports, projects, and special initiatives
• Support Talent Acquisition activities, including resume screening, interview scheduling, reference-check coordination, career-fair logistics, and recruitment activities
• Participate in required onsite and virtual HR office hours and provide initial employee support
• Support HR, compliance, credentialing, and organizational audits, site visits, external verification requests, and file reviews
• Assist with all-staff meetings, orientation events, office-supply coordination, and departmental programs

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