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Callen-Lorde Community Health CenterPosted 10/20/2026full-timeNew York City • New York • United StatesJuniorMid-Level💰 $31 - $35 per hourWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing onboarding processes, including coordination of pre-employment documentation, background checks, and orientation activities. Proficient in using HRIS and workflow tools to maintain accurate records and support compliance in a healthcare or regulated environment.
Highest-signal resume keywords
Employee Onboarding CoordinationHRIS ExperienceBackground Check ManagementPaycom ProficiencyCompliance Knowledge
About the role
Key responsibilities & impact- Manage assigned onboarding activities from accepted offer, placement approval, or intake request through confirmed first-day or first-access readiness
- Coordinate offer-to-start activities, including welcome communications, pre-employment documentation, orientation scheduling, and updates to candidates, hiring managers, and internal partners
- Initiate and monitor background checks; administer Form I-9 and E-Verify activities; maintain required documentation; and escalate exceptions
- Create and maintain accurate, confidential, audit-ready onboarding and personnel records in Paycom and other designated systems
- Coordinate health assessments, immunization documentation, and required clearances
- Partner with IT, Facilities, Operations, Finance, and hiring departments to coordinate system access, equipment, badges, workspace, and first-day requirements
- Plan, facilitate, and improve New Employee Orientation and related first-day activities
- Assign and track required new-hire training and follow up on completion
- Maintain onboarding dashboards, trackers, and reports; identify process-improvement opportunities
- Use Asana, Microsoft Notes, Paycom, and other workflow tools to manage workplans, deadlines, dependencies, and follow-up
- Develop and maintain onboarding standard operating procedures, checklists, templates, and communications
- Support onboarding for full-time, part-time, per diem, temporary, agency, vendor, consultant, intern, student, resident, volunteer, extern, and other third-party workers
- Lead direct-hire employee onboarding or contingent workforce and program onboarding, depending on assigned portfolio
- Coordinate credentialing-related onboarding activities for clinical hires, including document collection, CAQH/MD App updates, and timeline tracking
- Track affiliation agreements and memoranda of understanding and confirm active agreements before placements begin
- Participate in cross-training and maintain shared tools and procedures for portfolio coverage
- Provide operational support to the Director of Talent & Workforce Strategy, including reports, projects, and special initiatives
- Support Talent Acquisition activities, including resume screening, interview scheduling, reference-check coordination, career-fair logistics, and recruitment activities
- Participate in required onsite and virtual HR office hours and provide initial employee support
- Support HR, compliance, credentialing, and organizational audits, site visits, external verification requests, and file reviews
- Assist with all-staff meetings, orientation events, office-supply coordination, and departmental programs
Requirements
What you’ll need- Associate’s degree in human resources, Business Administration, Health Administration, or a related field preferred
- Equivalent combination of education and relevant experience will be considered
- Two or more years of experience in Human Resources, Talent Acquisition, People Operations, onboarding, or a closely related administrative role required
- Experience coordinating employee onboarding, pre-employment documentation, background checks, I-9 and E-Verify processes, orientation, or HRIS onboarding workflows required
- Experience coordinating contingent workforce, agency staff, internships, students, residents, volunteers, externships, or other non-employee programs preferred
- Experience coordinating health assessments, required clearances, and access readiness in a healthcare, social services, nonprofit, or similarly regulated setting preferred
- Experience using HRIS and applicant tracking systems required
- Experience with Paycom and project-management or workflow tools, such as Asana, preferred
- Experience supporting clinical credentialing, recredentialing, CAQH maintenance, or healthcare compliance processes preferred
- Knowledge of applicable federal, state, and local employment requirements, confidentiality practices, and onboarding compliance processes preferred
- Experience in a union environment preferred
- Strong proficiency with Microsoft Office Suite, including Outlook, Word, Excel, PowerPoint, and Teams
- Ability to maintain accurate trackers and electronic records
- Ability to manage a high-volume pipeline, balance competing deadlines, and maintain exceptional attention to detail and follow-through
- Proficiency in more than one language, such as Spanish/English, beneficial
- Excellent verbal and written communication skills
- Sound judgment and discretion when handling confidential and sensitive information
- Ability to work effectively in a team-based structure and build trusted relationships
- Demonstrated cultural competence and ability to work respectfully with diverse populations, including LGBTQ+ communities
- Commitment to the mission of Callen-Lorde
Benefits
Comp & perks- Low-cost medical plan for employees, domestic partners, and/or families
- Tuition assistance
- Dental insurance
- Vision insurance
- No-cost life insurance
- Short- and long-term disability insurance
- Flexible Spending Account
- Commuter benefits
- Generous paid time off plan
- 403B retirement savings plan
- Hybrid work arrangement
- Occasional evening hours supporting orientation, events, or operational needs
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Onboarding ProcessesPre-Employment DocumentationBackground ChecksI-9 and E-VerifyHealth Assessments CoordinationCredentialing SupportData TrackingMicrosoft Office SuiteAsanaAudit-Ready Record Maintenance
Soft Skills
Excellent Communication SkillsAttention to DetailTeam CollaborationCultural CompetenceSound Judgment
Tools & Technologies
PaycomAsanaHRISMicrosoft OutlookMicrosoft WordMicrosoft ExcelMicrosoft PowerPointMicrosoft Teams
Industry Keywords
Human ResourcesTalent AcquisitionHealthcare ComplianceConfidentiality PracticesUnion Environment