Carolina Solar Services

Manager

• Lead CSS operations and maintenance of solar facilities in the region
• Ensure safe and timely completion of all service obligations within the portfolio
• Lead, mentor, and provide technical expertise to 6–10 field technicians
• Provide routine feedback to direct reports
• Conduct and document monthly training, skills verification, and QA/QC
• Oversee service obligations and on-time deliverables
• Coordinate emergency response and ensure 365-day coverage
• Participate in a monthly on-call rotation
• Create, schedule, assign, review, and approve daily work orders
• Plan annual preventative maintenance, including electrical and vegetation maintenance
• Prepare technicians with tools, materials, training, and skills for daily tasks
• Remotely guide troubleshooting and repair work
• Be available for technician phone calls 7 days a week except during PTO
• Direct and dispatch subcontractors
• Manage company tools, resources, and business unit budget
• Assist with technician hiring and resource allocation
• Administer and review skills assessments
• Order and account for parts and equipment; coordinate RMA processes
• Provide prompt email acknowledgement and follow-up
• Review and approve personnel hours weekly, including temporary labor
• Maintain technical expertise in solar O&M best practices and implementation of new practices
• Supervise up to 10 employees and subcontractors

Regional Manager