Carter Logistics LLC

Driver

• Manage and facilitate local driver orientation
• Create a positive first impression for newly hired drivers
• Set up technology for hosting weekly orientation class
• Manage orientation paperwork completion and communicate with the orientation group
• Answer driver questions or communicate with specific departments for answers to inquiries
• Monitor triggered SmartDrive event videos
• Counsel drivers on unsafe behaviors and document the counseling
• Conduct a minimum of 25 coaching events per week, including positive calls to drivers with low scores
• Update driver counseling records daily
• Assist the Director of Safety in virtual coaching sessions
• Assist with Samsara HOS edits when required
• Conduct accident/injury investigations and report them to corporate headquarters
• Complete safety incident root cause analysis and provide corrective action recommendations
• Provide ongoing additional driver training for new drivers and remedial training as necessary
• Act as local Driver Relations representative for Carter LOGISTEED Express drivers
• Liaise between drivers and local and corporate management
• Make 3–5 outbound driver check-in calls per week
• Maintain communication with the corporate Driver Relations team regarding check-in calls and driver issues

Safety – Driver Relations Coordinator