Catholic Charities Boston

Medical Director

• Manage all Catholic Charities behavioral health services, including day-to-day operations of the outpatient clinic in Salem, Massachusetts
• Implement and manage behavioral health contracts with the Department of Children and Families and other funding agencies
• Hire, supervise, and terminate clinic program staff
• Directly supervise clinic psychiatrists and clinicians
• Conduct clinical team meetings, case conferences, safety and quality assurance meetings, and in-service trainings
• Provide performance feedback and corrective action for program staff and interns
• Conduct annual performance appraisals for direct reports
• Lead community outreach, identify referral sources, and generate referrals
• Direct and supervise clinical intake operations
• Ensure clinical documentation meets regulatory standards
• Provide direction, training, and coaching to program staff and interns on DPH, BSAS, and DCF requirements
• Maintain relevant agency licenses and the outpatient clinic policies and procedures manual
• Complete insurance credentialing and ensure compliance with third-party payer requirements
• Coordinate client care with the agency staff psychiatrist and other staff
• Participate in monthly High-Risk Review meetings
• Facilitate biannual Quality Assurance Committee meetings
• Respond to client grievances, complaints, and on-call emergencies
• Mediate clinician/client conflicts and manage day-to-day client needs
• Monitor state and legislative rules affecting clinical services
• Review financial statements and clinic budgets with business and finance leadership
• Contribute to grant writing and serve on agency committees
• Identify new opportunities and market programs to the community
• Work in an office and residential building with employees and clients; perform work remotely as needed
• Attend internal and external meetings and trainings
• Travel locally

Director of Clinical Services

• Provide clinical leadership, guidance, and supervision to mental health clinicians and peer support specialists
• Oversee day-to-day operations of the Catholic Charities Behavioral Health Clinic in Boston
• Hire, train, supervise, and schedule staff clinicians and peer support specialists
• Review assessments, treatment plans, progress notes, and clinical documentation for quality and compliance
• Collaborate with the Department of Children and Families and other external funding agencies
• Oversee and manage contracts with DCF and other agencies
• Establish and maintain community partnerships to secure referrals
• Participate in multidisciplinary team meetings, case conferences, High Risk meetings, Quality Assurance meetings, and peer supervision sessions
• Provide individual supervision to staff at least monthly, often weekly
• Meet with the program team regarding clinical and case management needs and provide organizational updates
• Provide direct services to a small caseload of clients or families as needed
• Collaborate with the Director of Clinical Services and Senior Director for Family Services on budgets and contractual obligations
• Monitor employee performance, provide feedback, and complete annual performance appraisals
• Perform on-call clinician responsibilities as needed
• Prepare and submit timely reports to funding agencies
• Review and approve employee timecards
• Work in office and community settings, attend meetings and trainings, and travel locally as needed
• Maintain HIPAA confidentiality and professional boundaries

Director of Clinical Services

Assistant Director of Clinical Services