CDL Nuclear Technologies

Strategy

• Serve as the primary point of contact and relationship owner for key national and enterprise accounts
• Coordinate national account strategy with regional and local business development, project management, and clinical teams
• Resolve service issues and ensure smooth implementation and onboarding
• Manage procurement, operations, and executive-level stakeholder relationships
• Act as an escalation point for high-priority client issues and ensure timely resolution
• Represent the customer voice internally to influence product and service improvements
• Identify opportunities to expand into adjacent verticals
• Develop go-to-market strategies and pilot programs for new account types or service models
• Work with commercial, clinical, administrative, operational, and CardioNavix leadership teams when applicable
• Provide routine progress and issue updates to customers, management, and operations personnel
• Travel as required to manage vendor and customer relations, performance, negotiations, and issues
• Multitask remotely and while traveling to progress and follow through on open issues and projects
• Instruct new employees and coworkers
• Apply CDL Company Objectives of “Best Appropriate Patient Care”
• Perform other duties as assigned

Director of Operations – Strategic Accounts, Growth Initiatives