Centaur Health

Field Engineer

• Provide on-site evaluation, maintenance, and repair services for Upright CT, Patient Positioning devices, and other products
• Perform advanced, total system-level troubleshooting, installation, maintenance, and service repairs on Leo Cancer Care products
• Interface with key customer contacts regarding equipment issues and ensure customer satisfaction
• Maintain communications with customers to ensure resolution and proper follow-up
• Maintain customer service reports and internal service records
• Properly maintain and calibrate tools and test equipment
• Identify sales opportunities, communicate them to the sales team, and assist in business growth and direction within the geographic area
• Work as a local team member to provide efficient and cost-effective service delivery
• Control Warranty and Service Agreement costs
• Complete administration tasks on time, including Field Change Orders and Planned Maintenance inspection documentation
• Report to the Head of Field Services—Americas

Field Service Engineer, Level III-IV