Central dos Benefícios

Product Analyst

• Lead the product lifecycle, from structuring through publication and monitoring
• Keep workflows, business rules, and decision histories up to date
• Translate requests from customers, Sales, and partners into requirements, business rules, and acceptance criteria
• Lead functional acceptance testing for deliverables and new products, including checklists, evidence, and corrections
• Plan and conduct operational, launch, and refresher training on products
• Lead discovery through research, interviews, data analysis, and benchmarking
• Support pilots and tests, consolidating learnings
• Keep the backlog and roadmap up to date and propose priorities based on value, impact, risk, and effort
• Track delivery development with IT, clarifying requirements and removing business impediments
• Align expectations with Sales, IT, Legal, and Operations, communicating progress, risks, and dependencies
• Monitor category and assistance portfolio indicators, analyzing variances and action plans
• Evaluate partner and supplier performance and support renewals and negotiations
• Support market research and feasibility analyses for new products and partners
• Use AI for research, analysis, documentation, and productivity
• Participate in the design of automations and AI agents
• Flag regulatory and compliance risks, including SUSEP, ANS, NR-1, and LGPD, in collaboration with Legal

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