Chalice AI

Product Manager

• Lead, manage, coach, and develop the product management team
• Hold PMs accountable for product outcomes and individual growth
• Lead hiring and performance management
• Improve discovery, prioritization, requirements, and measurement practices
• Ensure PMs define customer problems, intended outcomes, scope, and acceptance criteria
• Distinguish research and experiments from work ready for delivery
• Own product scope and priorities
• Partner with Engineering, Data Science, the Scrum Master, and Technical Project Manager on dependencies, estimates, readiness, planning, and coordination
• Directly lead product initiatives from discovery through launch when needed
• Partner with the SVP of Product & Solutions Architecture on product strategy and investment priorities
• Own portfolio sequencing and resolve cross-product tradeoffs
• Evaluate opportunities based on customer value, revenue potential, data and infrastructure costs, capacity, and displaced work
• Communicate roadmap changes and their implications
• Build customer discovery practices with brands, agencies, and internal users
• Partner on pilot customers, data requirements, success measures, and launch criteria
• Work with Sales and Client Solutions on positioning, packaging, and launch readiness
• Convert recurring customer needs into repeatable capabilities
• Help customer-facing teams explain product capabilities, limitations, and measurement
• Use adoption and performance evidence to guide investment

Director of Product

Full-stack Engineer

• Develop secure and scalable APIs for internal and external use
• Build portable, packaged code compatible with internal and external systems
• Implement CI/CD and testing automation
• Reduce systemic complexity and introduce durable patterns
• Identify architectural risk early
• Define reliability standards across teams
• Create technical proposals from product specifications
• Build integrations with partners
• Implement secure APIs exposing platform functionality
• Develop routes and pipelines within an event-based backend system
• Package reusable code for easy distribution
• Enforce observability, testing, and production development standards
• Use automated CI/CD tools such as GitHub Actions
• Ensure code failures are clearly surfaced and appropriate retry measures are taken
• Support documentation and production code best practices
• Mentor and support junior developers
• Provide technical guidance for automation and process improvement
• Help reduce and automate technical debt
• Collaborate with Product, Machine Learning, Data Science, and SRE teams
• Support migration to an API- and event-driven platform
• Help implement a scalable, event-driven, multi-tenant platform supporting containerized customer delivery, AWS services, centralized state-store orchestration, and adtech integrations

Director of Product

Senior Software Engineer