Circle Graphics

Customer Support

• Provide excellent customer service while handling all orders and customer questions, issues, or concerns
• Interact professionally and positively with coworkers in all departments
• Provide positive, reliable customer service
• Communicate quickly and knowledgeably via phone and email
• Handle and/or escalate customer issues and concerns
• Serve customers and accommodate requests quickly and efficiently
• Understand job stages through order entry, pre-press, print, post-press, and shipping
• Traffic customer orders through the order management system
• Navigate the order management system and apply notes where applicable
• Maintain product and production knowledge for out-of-home applications
• Interpret major drawing and page-layout formats for artwork and color presentation

Account Manager, Customer Service