ClearPoint

Director

• Accountable for the successful strategic execution of key client portfolios or large-scale programmes
• Uphold quality, profitability and exceptional client outcomes across assigned accounts
• Bring ClearPoint’s delivery capabilities to life to meet clients’ strategic objectives
• Report to the Chief Operating Officer
• Build strong executive and senior-level client relationships
• Collaboratively manage resources and strategy alongside the Client Director and Technical Director
• Set engagement strategy and oversee delivery across the portfolio
• Manage financial performance, including margins and forecasting
• Ensure quality and manage risk
• Contribute directly to client engagements through governance, executive consulting and delivery leadership
• Build and maintain C-level relationships, manage expectations and act as an escalation point
• Identify and pursue expansion opportunities
• Lead resource planning and allocation with internal leaders
• Provide oversight to delivery teams
• Ensure engagements follow ClearPoint standards
• Contribute to refining delivery best practices

Engagement Director