Cleveland Diagnostics

Director

• Lead company product portfolio adoption, revenue growth, and long-term account value across national reference lab accounts such as Quest Diagnostics, Labcorp, and Sonic
• Own relationship-building and total oversight and management of national accounts
• Build and execute multi-year account business plans and national account strategies
• Drive revenue, growth, profitability, product adoption, retention, and account expansion
• Identify customer needs, unmet opportunities, competitive dynamics, and barriers to growth
• Maintain account coverage across multiple organizational levels
• Maintain accurate forecasts and conduct regular business reviews with key customers
• Build relationships with executive, clinical, laboratory, supply chain, and value analysis stakeholders
• Navigate complex and long sales cycles and translate clinical, operational, and economic value into customer outcomes
• Engage decision-makers through sales calls, presentations, professional meetings, and industry events
• Broker clinical interactions as needed and serve as a clinical, technical, and market resource
• Manage the full sales cycle from opportunity identification and contract discussions through implementation
• Ensure agreements are financially viable, compliant, and aligned with customer and company objectives
• Execute sales strategies aligned with budgets, pricing frameworks, and revenue objectives
• Serve as the primary internal voice of national account customers
• Partner with Account Executive, Client Operations, Marketing, Product Management, Operations, Medical Affairs, Finance, Legal, and Compliance teams
• Coordinate internal resources to resolve customer issues in a timely manner
• Manage expenses and maintain accurate CRM documentation, account plans, and opportunity records
• Participate in ongoing professional development

Director, National Accounts