CM-IT Consulting GmbH

System Administrator

• Configure and administer Microsoft Teams, channels, and user permissions
• Integrate third-party tools and ensure platform security
• Install, configure, and maintain Cisco Unified Communications Manager (CUCM)
• Implement call-routing strategies and manage VoIP services
• Plan and execute the integration of Microsoft Teams and Cisco Call Manager
• Implement Direct Routing or use solutions such as Cisco Call for Microsoft Teams
• Continuously monitor systems to ensure availability and performance
• Proactively identify and resolve issues
• Implement and enforce security policies
• Create and maintain system documentation
• Conduct training for end users and IT staff

System Administrator – Microsoft Teams, Cisco Call Manager