CMS Imaging Inc

Field Engineer

• Install, maintain, troubleshoot, and repair medical imaging and X-ray equipment
• Travel throughout the Southeast to support customer service and installation needs
• Evaluate, troubleshoot, and complete assigned service calls efficiently and accurately
• Maintain customer satisfaction on billed, warranty, and contract service calls
• Represent CMS Imaging professionally with a positive attitude
• Complete service, quality, expense, overtime, regulatory, and documentation reports
• Obtain customer acknowledgment and signatures on completed service documentation
• Follow up with customers within 48 hours of completed service visits
• Coordinate with Customer Support Representatives and Service Dispatch regarding repair parts and logistics
• Verify repair part ordering and delivery status
• Perform complete installations of X-ray and medical imaging systems
• Assist with equipment transport, assembly, and setup
• Complete FDA Form 2579
• Safely operate rigging and material-handling equipment
• Perform radiation calibrations and quality control procedures
• Participate in site planning, preventive maintenance inspections, and technical training
• Support and mentor fellow team members
• Support CMS Imaging sales initiatives, including service contract opportunities
• Provide on-site technical support in clinical environments when required

Field Service Engineer – Medical Imaging