CodaMetrix

Account Executive

• Own a portfolio of client relationships and drive adoption, retention, and growth of CodaMetrix’s AI-powered autonomous coding solutions
• Execute client-specific growth strategies to increase usage and adoption and cultivate upsell/cross-sell opportunities
• Build trusted-advisor relationships with key client stakeholders and expand account footprint
• Scale advanced analytics into insights that help clients make data-driven decisions
• Partner with Product to drive adoption of new features and functionality and align the client adoption pipeline
• Collaborate with Sales, Solutions, Implementation, and Product on sales support, client transitions, and account planning
• Own cross-functional outcomes, manage at-risk dependencies, and escalate internally before customer impact
• Monitor client health, proactively resolve issues, and run regular business reviews
• Manage account escalations through resolution while maintaining strong relationships
• Represent client feedback internally to inform product development and track industry and competitive trends
• Senior Account Director: proactively identify delivery risks, drive cross-team resolution, escalate to leadership, mentor the team, build shared best practices, and develop subject matter expertise