CodeMettle

Infrastructure Engineer

• Serve as the first point of contact for internal support requests related to DevOps infrastructure, tools, and services; triage, troubleshoot, and resolve or escalate as appropriate
• Help operate and maintain infrastructure, applications, and services supporting software development CI, CD, testing, security, artifact management, and network/device simulation
• Manage user accounts, access, and permissions across development tools and platforms
• Monitor system health, respond to alerts, and assist with routine maintenance, patching, upgrades, and backups
• Create and maintain documentation, runbooks, and knowledge base articles that improve engineer self-service
• Help product and engineering teams use the self-service capabilities of DevOps infrastructure
• Work alongside security, engineering, and operations teams to maintain shared systems with multiple stakeholders
• Contribute to automation and Infrastructure as Code efforts that replace manual work
• Set up and maintain office hardware, lab equipment, servers, and workstations as needed
• Learn from senior engineers and stay current on DevOps tools, trends, and best practices
• Respond to support tickets and Slack messages for GitLab, Nexus, and build environments
• Assist with installing, upgrading, patching, and monitoring Kubernetes, Git servers, artifact repositories, and hypervisors
• Troubleshoot failed builds and deployments and make incremental improvements to CI/CD pipelines
• Script common support tasks such as account provisioning, environment resets, and host configuration

Infrastructure Support Engineer