Cofertility

Manager

• Advocate for Split Members (egg donors) throughout their egg donation journey
• Manage a portfolio of cases across multiple stages of egg freezing and donation
• Serve as the primary contact through video, phone, text, and email
• Keep case timelines on track and members informed of next steps
• Educate members on egg freezing and donation
• Anticipate, resolve, and escalate issues as needed
• Coordinate with medical providers on travel, escrow funding, screenings, and egg retrievals
• Build and optimize case management best practices and operational procedures
• Track match progress and documentation in the CRM
• Follow American Society of Reproductive Medicine (ASRM) and Food and Drug Administration (FDA) industry guidelines

Explore Member Advocate – Manager Level at Cofertility. Review requirements and application details.