Compliance & Risks

Accounts Receivable

• Provide accounting and operational support to the Finance department and wider organisation
• Manage the end-to-end Accounts Receivable process, including customer invoicing, payment application, collections, and reconciliation
• Review customer orders and contracts in HubSpot CRM to ensure invoice accuracy and timely billing
• Ensure orders are completed in line with the company’s Revenue Recognition Policy
• Liaise with customers and internal stakeholders to resolve billing queries and ensure timely payments
• Monitor the AR inbox and respond to queries
• Assess and maintain customer credit limits and payment terms
• Monitor and manage the AR aging report and follow up on outstanding receivables
• Investigate and resolve payment discrepancies, short payments, and unapplied cash
• Manage collection activities and escalate problem accounts
• Manage overall collections financial performance (DSO)
• Prepare, validate, and maintain Annual Contract Value (ACV) reports with Sales and Revenue Operations
• Identify and escalate discrepancies or delays that could impact recognized revenue
• Participate in AR and O2C automation, standardisation, and process improvement initiatives
• Support implementation and maintenance of AR policies and procedures
• Participate in and manage month-end close activities
• Post transactions into the GL for receipts received during the month
• Support the bank reconciliation process
• Ensure ACV reporting deadlines are met
• Support forecasting by reconciling ACV reports with actual invoicing and revenue data
• Perform accounting tasks for Adherent under Finance Team supervision
• Provide cover and backfill for other team members
• Assist with best-in-class financial practice development and implementation
• Support interim and final external audits
• Drive continuous Finance process improvement to reduce manual work, improve accuracy, and strengthen controls
• Identify opportunities to automate routine Finance tasks using technology and AI tools, including ChatGPT and Claude
• Support adoption of new systems, tools, and efficient ways of working across the Finance team

Senior AR Analyst, 12 month contract