Composites One

Technical Account Manager

• Manage all aspects of customer contact and relationships based on Integrity Selling and Composites One core values
• Maintain and grow sales revenue throughout the assigned territory by developing new business and expanding existing account relationships
• Serve as a technical consultant and problem solver to customers
• Meet or exceed Gross Profit Margin budget and maximize profitability within the assigned territory
• Cultivate relationships with new and existing customers to increase sales revenue
• Meet territory budget goals, including Sales and Gross Profit Margin
• Prepare action plans and schedules to identify targets and project customer contacts
• Monitor and maintain customer satisfaction, inventory needs, and cross-selling opportunities
• Communicate with customers, suppliers, and internal teams regarding pricing, inventory, product quality, financial stability, and competition
• Communicate new product and service opportunities, developments, and field feedback to internal staff and customers
• Build and maintain strategic customer and supplier relationships as a technical resource and solutions provider
• Uncover new opportunities, convert competitive business, and increase product group share
• Organize, grow, and protect sales in the assigned territory while managing resources and expenses to maximize ROI
• Travel regularly throughout Western Michigan, including occasional overnight travel and customer meetings, events, and business activities

Technical Sales Representative