ComTec Solutions

Operations

• Deliver multiple software implementations via consulting activities from kickoff to Go-Live, on time, on budget and to agreed scope
• Provide ongoing client support
• Serve as trusted advisor on system configuration and implementation using Epicor’s methodology
• Identify problems and implement, document, test, and train on solutions
• Communicate with customers to determine needs and contribute to solution design and overall business strategy
• Interpret requirements data and identify gaps between current-state purchased modules and desired future-state functionality
• Manage project issues and coordinate client and internal activities and schedules
• Assist with quote specifications and proposal generation
• Adhere to project timelines and meet Service Level Agreement goals
• Support clients in a help desk capacity and troubleshoot application questions
• Provide on-site training and consulting for clients if necessary
• Maintain daily timesheet and expense report entries
• Perform other duties as required

Explore Operations Consultant, Epicor at ComTec Solutions. Review requirements and application details.

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Operations Consultant, Epicor