Connexus Resource Group

Customer Support

• Answer inbound and outbound customer calls, emails, and live chats in both English and Spanish
• Professionally assist customers with questions, concerns, and account-related inquiries
• Identify, escalate, and document priority issues when necessary
• Follow up on complex customer interactions to ensure resolution
• Accurately record customer interactions and account details across multiple systems
• Build rapport with customers through positive, solution-focused communication
• Maintain professionalism and productivity in a fast-paced call center environment
• Collaborate with leadership and team members to improve customer experience and overall performance

Explore Customer Service Representative, Bilingual – Spanish at Connexus Resource Group. Review requirements and application details.