ConsumerAffairs

Journalist

• Develop original, data-driven story ideas that are timely, relevant, and useful to consumers
• Research credible data sources and evaluate whether story ideas can be supported by reliable data
• Develop clear, defensible methodologies for analyzing data and measuring covered topics
• Interpret datasets to identify trends, comparisons, outliers, and other findings
• Assess what data does and does not support, including limitations
• Bring findings to life through charts, maps, tables, rankings, and other data visualizations
• Turn research and data findings into editorial direction, story angles, outlines, key findings, and guidance for freelance writers
• Coordinate with data analysts and freelance writers throughout production
• Review and quality-assure analysts’ work, including source data, calculations, formulas, methodologies, and final results
• Review writer drafts for story structure, research direction, and key findings
• Manage multiple projects, stages, deadlines, and stakeholders
• Collaborate with editors, designers, Digital PR teammates, and other stakeholders from concept through publication
• Identify opportunities to use AI and automation in research, analysis, QA, and production workflows
• Build, test, and improve AI-assisted or automated workflows for repetitive production tasks
• Experiment with tools to improve efficiency, accuracy, and consistency
• Document successful workflows and help integrate them into team production
• Critically evaluate AI-generated outputs and independently validate data, calculations, sources, and findings
• Monitor consumer trends, news, emerging datasets, and data-storytelling approaches
• Frame research findings for consumers and journalists
• Contribute ideas to improve research, production, storytelling, and visual presentation
• Use performance results and team feedback to improve future data-driven projects

Data Journalist, AI & Automation

Public Relations

• Support the planning and execution of digital PR campaigns that drive media coverage, referral traffic, social engagement, and brand awareness for ConsumerAffairs.
• Stay tapped into trends across news, pop culture, and digital marketing to help inspire timely, relevant campaign ideas.
• Write compelling, tailored pitches that capture journalists’ attention and help earn high-quality media coverage across top-tier and niche outlets.
• Build and maintain relationships with media contacts, including journalists, editors, and influencers, while keeping outreach organized and up to date.
• Support media interview preparation for TV, radio, and digital outlets, including briefing materials, talking points, and coordination with internal stakeholders.
• Monitor competitor activity and flag relevant trends, media moments, and industry opportunities for the broader team.
• Collaborate across teams to brainstorm creative content ideas and support initiatives that grow ConsumerAffairs’ authority and visibility.

Junior Digital PR Associate

Editor

• Coordinate the production of new and updated local buyers guides
• Assign articles to editors and track work through publication
• Review editors' work for accuracy, completeness and adherence to editorial standards
• Give clear, actionable feedback and identify recurring quality issues across the program
• Keep production moving across a high volume of assignments and deadlines
• Research, evaluate and add relevant local businesses to buyers guides
• Verify service areas, locations, services offered and business status
• Fact-check local costs, licensing requirements, permitting requirements and regulations
• Evaluate source quality and ensure factual claims are appropriately supported
• Catch unsupported claims, inconsistencies, outdated information and factual errors
• Run final QA on links, formatting, company details and local accuracy
• Identify issues with source data, research processes or production workflows
• Document problems clearly so they can be corrected and prevented in future work
• Identify opportunities to add value through stronger local insights, better use of consumer review data and useful new sections
• Look for content gaps and areas where additional research would make a guide more helpful
• Help refine documentation, processes and editorial standards as the program grows
• Troubleshoot and refine content production tools and workflows
• Identify opportunities to improve accuracy, consistency and efficiency
• Work with Content, SEO, data and engineering teams when broader support is required
• Recommend process changes based on patterns across the program
• Maintain a consistent flow of completed assignments
• Identify and resolve quality issues before publication
• Deliver thorough, well-sourced research
• Maintain established editorial and QA standards
• Clearly document recurring issues and recommended solutions

Managing Editor – Contract

AI Engineer

• Maintain living context files such as CLAUDE.md that encode project standards and learned preferences
• Update context files whenever AI output is corrected
• Design verification systems, including hooks, CI gates, and acceptance criteria, to reduce line-by-line review of AI output
• Convert repeated manual corrections into system improvements, rules, reusable skills, and persistent context
• Run multiple agents on concurrent workstreams and coordinate their output coherently
• Identify logic errors, architectural drift, and hallucinated APIs that agents miss
• Improve systems rather than only patching individual outputs
• Participate in feature implementation, technical design, risk assessment, and delivery estimates
• Identify dependencies and preparatory work needed to keep the team unblocked
• Context-switch between concurrent workstreams, priority pivots, and emergent live issues
• Operate within a large codebase and understand system architecture and connections to CI/CD, automated testing, non-production environments, and linters
• Evaluate technical debt versus new feature development and account for dependencies affecting estimates
• Work across a multi-service architecture spanning Django/Python backends, React frontends, and a shared component library
• Own features end-to-end from database schema through UI components
• Allocate time to improve development systems alongside feature delivery

Data Journalist, AI & Automation

Junior Digital PR Associate

Managing Editor – Contract

Senior Software Engineer – AI-First