Continental Finance Company

Product Manager

• Own the product vision, roadmap, backlog, and priorities for credit card acquisition and decisioning capabilities
• Lead the Product/Scrum team, partnering with BSA, Development, QA, and Engineering to drive successful delivery
• Partner with Marketing on new credit card products and acquisition strategies, including Direct Mail, pre-screen/pre-qualified, internet, and digital campaigns
• Partner with Credit Risk on underwriting strategies, credit policies, eligibility criteria, and decisioning requirements
• Collaborate with Data Science on risk models, response models, segmentation, targeting, and decision strategies
• Drive enhancements to underwriting, rules engine, and decisioning platforms
• Translate Marketing and Credit Risk strategies into product capabilities and technology priorities
• Drive backlog refinement, sprint planning, release planning, and product readiness
• Maintain a prioritized, development-ready backlog and manage cross-team dependencies and delivery risks
• Communicate roadmap, priorities, delivery status, risks, and key decisions to business and technology stakeholders

Product Manager – Acquisition Services

Business Intelligence Analyst

• Support the Finance & Accounting team and overall financial reporting infrastructure
• Assist with financial statement preparation for all entities and financial reporting analytics
• Perform mark-to-market and fair value accounting for securitization retained assets
• Prepare and review complex accounting transactions and estimates posted to the general ledger
• Liaise with external auditors and prepare audit documentation for quarterly reviews and annual audit
• Prepare and review recurring monthly journal entries across multiple legal entities
• Support Master Trust off-balance sheet reporting and review servicer reports
• Prepare quarterly fair value, residual interest, and IBNR reserve adjustments
• Assist with quarterly investor reporting deliverables and Board Deck schedules and analyses
• Process expense allocations, monthly accruals, prepaid expense amortization, fixed asset depreciation, software capitalization, and adjusting/reclassification journal entries
• Perform account analysis and reconciliations, including bank statements, fixed assets, benefit costs, accruals, and prepaid expenses
• Streamline and automate accounting procedures by analyzing processes and recommending changes
• Perform other duties as assigned

Senior Financial Reporting Analyst

Infrastructure Engineer

• Administer the Bank’s VMware vSphere environment across both data centers
• Maintain vCenter Server, ESXi host builds, VMware Tools, and Windows Server lifecycle
• Administer Veeam Backup & Replication, backup repositories, cloud capacity tier offload, and data-center replication
• Perform and document automated restore verification and produce restore evidence
• Maintain and test technical recovery procedures for business continuity and disaster recovery
• Administer shared SAN storage, including provisioning, multipathing, firmware, capacity, and performance troubleshooting
• Coordinate storage vendor support cases and hardware replacements
• Administer next-generation firewalls, including security and NAT policy, security profiles, OS upgrades, VPN, and SIEM log forwarding
• Administer cloud-managed enterprise switching and wireless infrastructure
• Maintain network documentation, VLAN assignments, zone definitions, and segmentation diagrams
• Administer Active Directory, Microsoft Entra ID, Group Policy, Intune policy, Conditional Access support, and directory synchronization
• Operate endpoint and server patch management, including deployment rings, compliance reporting, failure triage, and exception documentation
• Support vulnerability remediation and act on SIEM alerts with the CIO/ISO
• Submit changes through change management with tested rollback plans and maintain runbooks, standards, and procedures
• Provide tier-2 and tier-3 Help Desk escalation and backup tier-1 support
• Manage vendor support cases
• Participate in after-hours and weekend maintenance windows and respond to critical infrastructure incidents
• Support audits, penetration tests, and OCC examination requests
• Support special projects and enterprise technology initiatives
• Report to the CIO/ISO; work without direct reports

• Design, implement, maintain, and optimize enterprise cloud infrastructure and networking environments
• Support cloud platforms, infrastructure automation, networking, monitoring, and security initiatives across AWS environments
• Improve infrastructure architecture as technology, industry standards, and best practices evolve
• Design, implement, manage, and support cloud infrastructure solutions across AWS and other cloud platforms
• Build and maintain highly available, scalable, and secure cloud environments
• Configure and manage AWS services
• Design and maintain AWS networking solutions, including VPC peering, AWS Direct Connect, routing, subnets, firewalls, and load balancing
• Implement and support configuration management, change control, and infrastructure automation processes
• Participate in audits and security reviews, providing required IT documentation and information
• Perform technical troubleshooting and determine appropriate solutions
• Maintain runbooks, how-to documentation, SOPs, and operational documentation
• Drive continuous improvement and adoption of changes in accordance with the ITIL Framework
• Develop project strategies and plans, including stakeholder assessments and communications
• Perform maintenance activities in accordance with compliance and regulatory guidelines
• Develop goals, KPIs, objectives, and operational plans
• Lead or facilitate client meetings to understand company culture and goals
• Perform additional duties as assigned

Product Manager – Acquisition Services

Senior Financial Reporting Analyst

Infrastructure Engineer

Cloud Infrastructure Engineer