Cozzini, LLC.

Support Engineer

• Perform equipment installation, setup, commissioning, and startup activities at customer sites
• Conduct operational testing and verify equipment performance prior to customer acceptance
• Support equipment launches, production runs, and process validation activities
• Diagnose and resolve mechanical, electrical, hydraulic, pneumatic, and control-system issues
• Troubleshoot PLC-based machinery and collaborate with engineering or technical support teams
• Respond to urgent service requests and support critical production events
• Analyze recurring equipment concerns, identify root causes, and implement corrective actions
• Complete preventive maintenance services and equipment inspections
• Recommend repair strategies, equipment modifications, and maintenance improvements
• Provide remote troubleshooting through phone, email, and virtual support channels
• Instruct customer operators and maintenance teams on equipment operation, safety, troubleshooting, and maintenance procedures
• Develop and maintain customer relationships while delivering professional service and support
• Serve as a technical partner focused on customer productivity, efficiency, and equipment uptime
• Document service work, installations, inspections, and maintenance activities
• Maintain assigned tools, service equipment, and replacement-parts inventory
• Follow applicable safety regulations and customer-specific safety standards

Field Support Technician – Food Manufacturing