CRAE GROUP

Customer Support

• Communicate with customers through live chat and e-mails
• Maintain a prompt and empathetic attitude towards customers
• Acknowledge and resolve customers’ issues and queries
• Keep up to date with product terms, offers and functions
• Report and escalate advanced customer queries to relevant departments
• Perform first-step investigations on queries and issues

Explore Customer Support Agent at CRAE GROUP. Review requirements and application details.