Customer Support Agent
CRAE GROUP
Posted: 10/19/2026
Customer Support Representative, Korean
David Kennedy Recruitment Ltd.
Posted: 10/15/2026
Customer Support Specialist, Turkish Market
Best Service Team
Posted: 10/10/2026
Patient Support Specialist – Tier 1
MEDvidi
Posted: 10/8/2026
Customer Support Specialist
FP Markets (First Prudential Markets)
Posted: 10/6/2026H
Commercial Support Specialist, Marine
Hempel A/S
Posted: 9/30/2026
Customer Support Representative – Guest Relations
Moving Doors
Posted: 9/25/2026Customer Support Agent
CRAE GROUPCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in written and verbal English, strong communication skills, and the ability to effectively resolve customer issues in a multitasking environment. Experienced in online customer support with a focus on empathy and promptness in customer interactions.
Highest-signal resume keywords
Proficiency In Written And Verbal EnglishStrong Communication Abilities2+ Years Experience In Online Customer SupportSolid Computer LiteracyAdept Typing Skills
About the role
Key responsibilities & impact- Communicate with customers through live chat and e-mails
- Maintain a prompt and empathetic attitude towards customers
- Acknowledge and resolve customers’ issues and queries
- Keep up to date with product terms, offers and functions
- Report and escalate advanced customer queries to relevant departments
- Perform first-step investigations on queries and issues
Requirements
What you’ll need- Proficiency in both written and verbal English, with excellent language skills
- Strong communication abilities
- Solid computer literacy and adept typing skills
- Ability to perform effectively within a multitasking work environment
- 2+ years experience in online customer support is mandatory
Benefits
Comp & perks- Performance-based monthly bonuses
- Flexible remote work
- 4 days on, 4 days off work schedule
- Option to permanently work one of two shifts: 10:00–22:00 or 22:00–10:00 (Cyprus local time)
- Opportunity to join a dynamic, forward-thinking European company and play a key role in its success
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Empathetic AttitudeAbility To MultitaskProblem Resolution
Industry Keywords
Customer SupportLive ChatE-Mail CommunicationCustomer QueriesProduct Knowledge