Craftly, Inc.

Supply Chain

• Independently manage the day-to-day operations of international logistics
• Coordinate between copackers, the Sales team, and management
• Prioritize shipments and bridge the gap between warehouse realities and Sales requests
• Obtain and compare daily rates from freight forwarders for sea, air, and road freight
• Book pallet shipments nationally and internationally
• Track shipments and resolve delays and damage claims
• Maintain relationships with freight forwarders and carriers, manage contracts, and prepare annual rate negotiations
• Communicate with four European and three US-based warehouses
• Coordinate daily with copackers on incoming and outgoing shipments via Slack and email
• Monitor goods receipts at Amazon and resolve discrepancies through Seller Central cases
• Prepare and review commercial invoices, pro forma invoices, packing lists, and CN23 forms
• Assign and maintain HS codes for the product range
• Work with customs brokers on exports and more complex shipments
• Analyze transit times to Amazon using FBA Inbound Performance data
• Calculate shipping and transfer costs per unit
• Perform inventory adjustments in Odoo via bulk import, with particular attention to accurately maintaining lot numbers

Logistics Coordinator, Import & Export