General Manager, Revenue Operations – RevOps
CreditorWatch
Posted: 10/21/2026
Revenue Officer
St Vincent's Health Australia
Posted: 9/29/2026Revenue Officer
St Vincent's Health Australia
Posted: 9/24/2026General Manager, Revenue Operations – RevOps
CreditorWatchCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Revenue Operations, focusing on SaaS metrics, forecasting, and pricing strategies. Proven ability to lead multidisciplinary teams and implement AI and automation initiatives to enhance productivity and streamline workflows.
Highest-signal resume keywords
Revenue Operations ExperienceSaaS Metrics UnderstandingCRM Process ImprovementAI And Automation ImplementationMultidisciplinary Team Leadership
About the role
Key responsibilities & impact- Own the design and evolution of the revenue operating model across customer acquisition, retention and expansion
- Identify growth bottlenecks and implement scalable solutions across processes, systems, data and organisational design
- Connect Sales, Marketing and the wider commercial function through clear processes, performance measures and customer lifecycle handovers
- Translate market and account segmentation into changes across territories, workflows, team structures and systems
- Partner with the CRO and Finance team on annual planning, headcount and capacity planning, quotas and in-year performance
- Own forecasting, pipeline reviews and revenue performance reporting
- Monitor pipeline health, conversion, sales productivity and quota attainment
- Develop trusted commercial performance reporting and recommendations for leaders
- Manage sales incentive plans with Finance
- Build and maintain a trusted source of truth for revenue, customer and pipeline data
- Prepare commercial analysis and reporting for the CRO, Executive Leadership Team and Board
- Track SaaS metrics including ARR, MRR, CAC, LTV, retention, churn, funnel conversion and revenue productivity
- Own pricing operations across price books, packaging, discount approvals and commercial policies
- Oversee price changes and monitor realised pricing, discounting and commercial exceptions
- Improve pricing governance and reduce unmanaged discounting and revenue leakage
- Own the commercial direction of the CRM and GTM technology stack
- Improve lead management, opportunity tracking and CRM workflows
- Connect lead generation, opportunity management, quote-to-cash, customer retention and subscription renewals
- Drive adoption of systems, processes and sales methodologies
- Lead commercial improvement projects including GTM tool implementations, process redesign, strategic planning and executive priorities
- Identify, prioritise and implement AI and automation initiatives
- Measure the impact of automation and AI on productivity, conversion, retention and commercial performance
- Lead a multidisciplinary team and collaborate with Sales, Marketing, Technology, Finance, Product and senior business leaders
- Report to the Chief Revenue Officer
Requirements
What you’ll need- 10+ years across Revenue Operations, Sales Operations or Commercial Operations
- Experience ideally within SaaS, fintech or a subscription-based business
- Strong understanding of SaaS metrics, forecasting, pipeline performance, pricing and revenue-growth levers
- Hands-on experience improving CRM processes, lead and opportunity management, data quality and GTM technology adoption
- Experience scaling a go-to-market function through improved processes, systems and ways of working
- Ability to turn complex data into clear insights and practical commercial recommendations
- Understanding of AI and automation for improving productivity, streamlining workflows and delivering measurable value
- Experience leading multidisciplinary teams, influencing senior stakeholders and driving organisational change
- Ability to work between strategic planning and hands-on execution
- Must be comfortable using AI during at least one stage of the interview process
Benefits
Comp & perks- Fitness First Platinum gym membership
- Barista-made coffee, breakfast, snacks, lunches and drinks
- $50 per month towards phone plan
- Additional day off each month as a Wellness Day
- In-house monthly massages
- Wine tasting, sailing, escape rooms, darts, boat days and team activities
- Bring Your Family to Work Day
- State-of-the-art office space in Sydney CBD
- Professional development opportunities, new skills, challenges and career pathways
- Employee Assistance Program (EAP)
- Inclusive workplace and equal opportunity employment
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
ForecastingPipeline PerformancePricing OperationsData AnalysisSales Productivity MeasurementCommercial Performance ReportingLead ManagementOpportunity TrackingGTM Technology AdoptionProcess Redesign
Soft Skills
Influencing Senior StakeholdersOrganizational Change ManagementStrategic PlanningHands-On ExecutionClear Communication
Tools & Technologies
CRM SystemsGTM ToolsData Analytics PlatformsRevenue Management SoftwareSales Methodologies
Industry Keywords
SaaSFintechSubscription-Based BusinessCustomer AcquisitionRetentionExpansionCommercial DirectionPerformance MeasuresRevenue LeakageDiscount Governance