Creekstone Farms Premium Beef

Support Engineer

• Provide front-line support to end users, with emphasis on resolving help desk tickets promptly
• Install, configure, and maintain computers, peripherals, software, and network equipment
• Perform software and hardware upgrades, patches, reconfigurations, and improvements
• Troubleshoot applications, systems, and network issues, including firewalls, routers, switches, and VLANs
• Set up and remove user accounts, access, and equipment for new hires, transfers, and departures
• Maintain an accurate inventory of IT equipment, software, and licenses
• Apply security practices, including patching and multi-factor authentication, and report phishing and suspicious activity
• Support production floor devices such as hand scanners, label printers, and terminals as needed
• Research hardware and software products and prepare purchase requests for IT Manager approval
• Document and maintain policies, procedures, and training materials for system administration and appropriate use
• Escalate security incidents, major outages, and all purchases to the IT Manager for decision
• Develop and promote positive working relationships with employees, peers, leaders, and all others
• Perform all other duties as assigned

Explore Technical Support Administrator at Creekstone Farms Premium Beef. Review requirements and application details.

Open roles

Technical Support Administrator