Cro Metrics

Director

• Lead an Integrated Growth Strategy team and own client success across a portfolio
• Own client health, retention, and expansion
• Lead client conversations and step into delivery for difficult strategy problems
• Strengthen senior stakeholder relationships with VP, SVP, and C-suite stakeholders
• Drive renewals and expansion against a revenue target
• Contribute to new business through relationships and partner with business development on pitches and positioning
• Build operating standards, playbooks, templates, and repeatable delivery approaches for Integrated Growth Strategy
• Partner with Product to center Cro Metrics technology and IP in client engagements
• Bring client needs and feedback to Product and ensure team adoption of Cro Metrics tools
• Move administrative and repeatable work to AI workflows and the nearshore team
• Lead AI adoption across planning, analysis, insight generation, documentation, and performance storytelling
• Improve speed, quality, and consistency across accounts while maintaining strategic rigor
• Hire, coach, and retain Integrated Growth Strategists
• Grow senior strategists into future managers
• Set expectations for quality, client impact, and ownership
• Build accountability in a remote environment
• Run client and internal operating cadences with staffing, utilization, and margin discipline

Explore Senior Director, Client Strategy at Cro Metrics. Review requirements and application details.