Crown Commercial Service

Designer

• Lead end-to-end journey design by mapping complex user flows, wireframes, and digital interaction touchpoints
• Create and iterate low-to-high fidelity interactive prototypes to test hypotheses and refine interaction models
• Ensure digital touchpoints comply with WCAG 2.2 AA standards and support inclusive access
• Champion established design systems such as the GOV.UK Design System and develop reusable UI patterns
• Collaborate with User Researchers, Content Designers, Performance Analysts, software engineers, policy leads, and product managers
• Translate regulatory and backend constraints into human-centred solutions
• Facilitate design critiques, co-design sessions, and cross-functional alignment workshops
• Provide design leadership across Discovery, Alpha, Beta, and Live phases
• Report directly to the Head of UCD
• Take over line management of contractors assigned to the same programme of work
• Lead and guide contract team members, manage performance, and support staff development through regular feedback
• Act as a driving force in GCA’s growing UCD team designing complex, high-impact government procurement transactional services

Explore Senior Interaction Designer at Crown Commercial Service. Review requirements and application details.