DecoPac, Inc.

Customer Support

• Answer inbound customer calls
• Provide support with order placement and invoice/billing assistance
• Make product suggestions according to customer needs to increase sales of specific products/programs
• Demonstrate knowledge of DecoPac products and services
• Present information using approved DecoPac marketing tools and resources
• Accurately record customer activities in the CRM system
• Process orders and product requests in a timely and professional manner
• Maintain high standards of customer service
• Report food safety concerns to the Manager
• Perform other duties as assigned
• Work Monday–Friday from 12:00 PM to 5:30 PM and every 3rd Saturday from 8:00 AM to 2:00 PM
• Work remotely or at the office

Explore Customer Support Representative at DecoPac, Inc.. Review requirements and application details.