Dentsu World Services Brazil

Engineer

• Provide Tier 3 and Tier 4 technical support for Windows, Microsoft Intune, and MECM/SCCM environments
• Administer and maintain endpoint devices and configurations through Microsoft Intune
• Manage configuration and compliance policies, device targeting, reporting, and troubleshooting
• Manage and troubleshoot Windows Autopilot, including device registration, deployment profiles, pre-provisioning, and build validation
• Administer Microsoft Configuration Manager (MECM/SCCM) environments, including clients, deployments, collections, and content distribution
• Package, test, and distribute applications using Intune and MECM, including Win32 Apps, MSI/MSIX, and PSAppDeploy
• Develop and use PowerShell scripts for automation, remediation, reporting, and operational support
• Plan, execute, and monitor update and patching processes for Windows environments and applications
• Investigate and resolve incidents through advanced troubleshooting and root cause analysis
• Work with incident, problem, and change management processes within an ITIL-aligned framework
• Support large-scale endpoint provisioning, configuration, compliance, and security processes
• Collaborate with Service Desk, Security, Infrastructure, Applications, and vendor teams
• Create and maintain technical documentation, runbooks, and knowledge articles
• Contribute to endpoint service automation, standardization, and continuous improvement initiatives
• Support initiatives related to device lifecycle management, Windows 11 readiness, and improving the user experience

EUC Modern Workplace Engineer

Salesforce Developer

• Develop and maintain e-commerce interfaces and experiences within Salesforce Commerce Cloud
• Create and enhance reusable front-end components
• Work with Salesforce Page Designer to create and maintain components and pages
• Work with SFRA (Storefront Reference Architecture) and ISML templates
• Develop using JavaScript, HTML, and CSS
• Work on integrations between the front end and Salesforce Commerce Cloud services/APIs
• Support the evolution of e-commerce journeys, including catalogs, product pages, search, cart, and checkout
• Investigate and resolve issues related to the front end and its integrations
• Collaborate with developers, designers, and other project stakeholders
• Contribute to development best practices, quality, performance, responsiveness, and code maintainability

Senior Front-End Developer – Salesforce Commerce Cloud

Project Manager

• Plan, structure, and oversee e-commerce projects, ensuring delivery on time, within budget, and according to the agreed scope
• Lead the implementation, enhancement, and ongoing support of digital commerce platforms
• Act as the primary point of contact between clients, stakeholders, and internal teams throughout the project lifecycle
• Lead cross-functional teams across development, UX/design, product, marketing, and other areas
• Track timelines, dependencies, priorities, and team capacity, ensuring appropriate resource allocation
• Identify risks, blockers, and potential impacts, defining and monitoring mitigation plans
• Manage project budgets, costs, resources, and profitability
• Lead status meetings and present updates on progress, milestones, risks, and areas requiring attention
• Ensure delivery quality and alignment with client requirements and expectations
• Track metrics and KPIs, using data to support decision-making and identify opportunities for improvement
• Keep project documentation up to date
• Promote best practices and continuous improvement in management and delivery processes

EUC Modern Workplace Engineer

Senior Front-End Developer – Salesforce Commerce Cloud

Senior Project Manager – E-commerce