Desjardins

Psychologist

Desjardins
Posted 10/21/2026full-timeAurora • CanadaSeniorLeadWebsite
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Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Expertise in Accident Benefits claims management, including psychological assessment, treatment planning, and policy development. Proven ability to lead multidisciplinary teams and drive continuous improvement in mental health outcomes and operational effectiveness.

Highest-signal resume keywords
Licensed PsychologistPsychological AssessmentAccident Benefits Claims ManagementPolicy DevelopmentMultidisciplinary Team Leadership

About the role

Key responsibilities & impact
  • Provide expert consultation on complex Accident Benefits claims involving psychological diagnoses, treatment, recovery, disability, and return to work
  • Evaluate assessments, psychometric findings, treatment plans, and clinical opinions to support sound, defensible claim decisions
  • Lead development and governance of the national Mental Health Claims Framework, including standards, care pathways, referral criteria, escalation protocols, and decision tools
  • Oversee quality and provider performance for psychological assessment and treatment services
  • Identify emerging mental health trends, risks, and recovery barriers, and recommend appropriate responses
  • Partner with Claims, Medical Services, Legal, Rehabilitation, and senior leaders to improve outcomes and manage operational, litigation, and financial risk
  • Build internal capability through training, coaching, and support for Alberta's Care-First model
  • Drive continuous improvement in treatment quality, claim duration, operational effectiveness, and portfolio performance

Requirements

What you’ll need
  • Master's or graduate degree (PhD) in Clinical Psychology, Counselling Psychology, Rehabilitation Psychology, or a related field
  • A minimum of seven years of progressive experience as a licensed psychologist, including assessment, diagnosis, treatment planning, and case consultation
  • An equivalent combination of education, regulated clinical expertise, and relevant insurance, disability management, rehabilitation, healthcare, or occupational health experience may be considered
  • Experience in independently assessing, diagnosing, and treating psychological conditions within their jurisdiction of practice
  • Experience working in an insurance claims environment
  • Advanced experience conducting and interpreting psychometric testing and psychological assessments
  • Advanced experience reviewing and critiquing psychological reports and treatment plans
  • Advanced experience providing expert opinions and consultation in matters involving disability, rehabilitation, insurance, workers' compensation, personal injury, or accident benefits
  • Experience within the property and casualty insurance industry, Accident Benefits, disability management, workers' compensation, legal, rehabilitation, or healthcare sectors
  • Experience in influencing decision-making across multidisciplinary teams and senior leadership groups
  • Advanced experience developing policies, standards, frameworks, and evidence-based clinical guidelines
  • Registered and in good standing with the applicable provincial regulatory body (e.g., College of Psychologists of Ontario or equivalent Canadian regulatory authority)
  • Additional training or certification in occupational health, disability management, rehabilitation, trauma, chronic pain, or return-to-work programs
  • Advanced understanding of psychological factors affecting recovery, disability duration, functional impairment, return to work, and treatment outcomes
  • Demonstrated expertise in leading organizational change, process improvement, and capability-building initiatives
  • Advanced understanding of emerging mental health trends, best practices, and industry developments
  • Knowledge of Accident Benefits legislation, insurance regulations, medical-legal processes, and dispute resolution frameworks
  • Action oriented, Customer Focus, Differences, Interpersonal Savvy, Nimble learning, Strategic mindset

Benefits

Comp & perks
  • Competitive salary and annual bonus
  • 4 weeks of flexible vacation starting in the first year
  • Defined benefit pension plan that provides predictable, stable income throughout retirement
  • Group insurance including telemedicine
  • Reimbursement of health and wellness expenses and telework equipment
  • Collaborative and inclusive culture
  • Employees empowered to share expertise, influence strategic decisions, and continuously grow their careers
  • Accommodations available at any stage in the recruitment process

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Psychometric TestingTreatment PlanningClinical ConsultationDisability ManagementInsurance Claims ExperiencePsychological Report ReviewExpert Opinion ProvisionEmerging Mental Health Trends AnalysisOrganizational Change LeadershipEvidence-Based Clinical Guidelines Development
Soft Skills
Customer FocusInterpersonal SavvyStrategic MindsetNimble LearningAction Oriented
Certifications & Qualifications
Master's Degree in Clinical PsychologyRegistered with Provincial Regulatory Body
Industry Keywords
Accident BenefitsWorkers' CompensationProperty and Casualty InsuranceHealthcareLegal ProcessesDispute Resolution FrameworksRehabilitationChronic Pain ManagementReturn-to-Work ProgramsFunctional Impairment