Desjardins

Psychologist

Desjardins
Posted 10/21/2026full-timeMississauga • CanadaSeniorLeadWebsite
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Core Competencies

Role fit
Core Competencies

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Demonstrates advanced expertise in psychological assessment, treatment planning, and case consultation within the insurance claims environment, while leading the development of clinical frameworks and improving operational effectiveness. Possesses strong capabilities in influencing multidisciplinary teams and managing complex Accident Benefits claims.

Highest-signal resume keywords
Licensed PsychologistPsychological AssessmentAccident Benefits ClaimsPolicy DevelopmentMultidisciplinary Collaboration

About the role

Key responsibilities & impact
  • Provide expert consultation on complex Accident Benefits claims involving psychological diagnoses, treatment, recovery, disability, and return to work
  • Evaluate assessments, psychometric findings, treatment plans, and clinical opinions to support sound, defensible claim decisions
  • Lead the development and governance of the national Mental Health Claims Framework, including standards, care pathways, referral criteria, escalation protocols, and decision tools
  • Oversee quality and provider performance for psychological assessment and treatment services
  • Identify emerging mental health trends, risks, and recovery barriers, and recommend appropriate responses
  • Partner with Claims, Medical Services, Legal, Rehabilitation, and senior leaders to improve outcomes and manage operational, litigation, and financial risk
  • Build internal capability through training, coaching, and support for Alberta's Care-First model
  • Drive continuous improvement in treatment quality, claim duration, operational effectiveness, and portfolio performance

Requirements

What you’ll need
  • Master's or graduate degree (PhD) in Clinical Psychology, Counselling Psychology, Rehabilitation Psychology, or a related field
  • A minimum of seven years of progressive experience as a licensed psychologist, including assessment, diagnosis, treatment planning, and case consultation
  • An equivalent combination of education, regulated clinical expertise, and relevant insurance, disability management, rehabilitation, healthcare, or occupational health experience may be considered
  • Experience in independently assessing, diagnosing, and treating psychological conditions within their jurisdiction of practice
  • Experience working in an insurance claims environment
  • Advanced experience conducting and interpreting psychometric testing and psychological assessments
  • Advanced experience reviewing and critiquing psychological reports and treatment plans
  • Advanced experience providing expert opinions and consultation in matters involving disability, rehabilitation, insurance, workers' compensation, personal injury, or accident benefits
  • Experience within the property and casualty insurance industry, Accident Benefits, disability management, workers' compensation, legal, rehabilitation, or healthcare sectors
  • Experience in influencing decision-making across multidisciplinary teams and senior leadership groups
  • Advanced experience developing policies, standards, frameworks, and evidence-based clinical guidelines
  • Registered and in good standing with the applicable provincial regulatory body (e.g., College of Psychologists of Ontario or equivalent Canadian regulatory authority)
  • Additional training or certification in occupational health, disability management, rehabilitation, trauma, chronic pain, or return-to-work programs
  • Advanced understanding of psychological factors affecting recovery, disability duration, functional impairment, return to work, and treatment outcomes
  • Demonstrated expertise in leading organizational change, process improvement, and capability-building initiatives
  • Advanced understanding of emerging mental health trends, best practices, and industry developments
  • Knowledge of Accident Benefits legislation, insurance regulations, medical-legal processes, and dispute resolution frameworks
  • Action oriented, Customer Focus, Differences, Interpersonal Savvy, Nimble learning, Strategic mindset

Benefits

Comp & perks
  • Competitive salary and annual bonus
  • 4 weeks of flexible vacation starting in the first year
  • Defined benefit pension plan that provides predictable, stable income throughout retirement
  • Group insurance including telemedicine
  • Reimbursement of health and wellness expenses and telework equipment

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Psychometric TestingTreatment PlanningClinical Guidelines DevelopmentDisability ManagementExpert ConsultationCase ConsultationPsychological DiagnosisQuality OversightEmerging Mental Health TrendsOperational Effectiveness
Soft Skills
Interpersonal SavvyCustomer FocusAction OrientedNimble LearningStrategic Mindset
Certifications & Qualifications
Master's Degree in Clinical PsychologyRegistered with Provincial Regulatory Body
Industry Keywords
Insurance Claims EnvironmentWorkers' CompensationRehabilitationAccident Benefits LegislationMedical-Legal ProcessesDispute Resolution FrameworksHealthcare SectorOccupational HealthChronic Pain ManagementReturn-to-Work Programs