DESKSPACE

Customer Support

• Resolve customer inquiries quickly and courteously via email, phone, WhatsApp, and Instagram (Zendesk)
• Handle returns, refunds, replacement parts, and warranty claims across all marketplaces
• Coordinate with the warehouse and freight carriers on partial deliveries, damages, and tracking
• Use AI tools such as Claude and ChatGPT to prepare responses and streamline processes
• Identify recurring issues and report them to the team

Explore After-Sales, Customer Service, AI Experience at DESKSPACE. Review requirements and application details.