Diamond

Account Executive

• Own and lead the overarching client relationship for a defined portion of business, potentially across multiple clients and industries
• Deliver active projects and lead forward-planning initiatives
• Identify opportunities to drive client and agency growth
• Develop trusted-advisor relationships with clients and key stakeholders
• Serve as the day-to-day voice of the Agency and demonstrate industry expertise
• Anticipate relationship or expectation issues and advise upper management proactively
• Develop an annual Client Development Plan with the Group Account Director and produce monthly client forecasts
• Own and be accountable for program budgets and profitability
• Lead client-facing presentations
• Lead or support internal meetings to identify resources for client requests
• Develop or support project SOWs, budgets, WBS, trackers, reports, and reconciliations
• Organize work and set clear expectations for tasks and deliverables
• Develop key client contact reports in a timely manner
• Act as an expert in clients’ businesses, issues, opportunities, and strategies
• Facilitate the deconstruction of client brand and business challenges into actionable strategies and creative briefs
• Collaborate with Strategy and Creative teams on strategically sound creative output
• Provide alternatives for client and agency decision-making
• Identify and support incremental business development with existing clients
• Elevate risks and collaborate with senior management on solutions
• Lead, mentor, and develop direct reports, including ongoing performance feedback when applicable