Digitail

Platform Engineer

• Support partners building on top of the company's APIs
• Help non-technical colleagues resolve engineering issues
• Escalate complex engineering issues to the appropriate product team
• Implement automated tools to reduce repetitive work
• Consistently meet agreed SLAs and maintain transparency on work
• Respond to stakeholders within two business days
• Run the sandbox independently by month six
• Ship a change through CI by month twelve
• Work as part of the Platform and Enablement squad within the Engineering team
• Receive mentorship and work reviews from senior engineers

Platform Support Engineer