Disability Management Employer Coalition (DMEC)

Database Administrator

• Serve as the primary administrator for Salesforce, Nimble AMS, and related systems
• Manage day-to-day system administration, prioritize work, address issues, and implement improvements
• Configure and maintain workflows, automations, permissions, system settings, and platform functionality
• Evaluate system enhancements, releases, and new features and recommend implementations
• Manage system updates, testing, deployments, security, and overall system reliability
• Develop and maintain data quality standards and governance practices
• Maintain data integrity through validation, deduplication, audits, migrations, and database maintenance
• Develop reports, dashboards, and data insights for planning, decision-making, membership growth, and operational effectiveness
• Analyze membership and organizational data and recommend process and system improvements
• Develop, maintain, and monitor integrations among Salesforce, Nimble AMS, learning management systems, marketing automation platforms, webinar platforms, and other connected systems
• Troubleshoot system and integration issues and coordinate resolutions with vendors and technical partners
• Partner with internal stakeholders and external Salesforce and Nimble AMS partners to identify business needs and recommend solutions
• Provide Tier 2 technical support to internal and external users
• Develop and maintain system documentation, business processes, and user procedures
• Assist with and lead training, testing, and implementation activities
• Support special projects and perform other assigned duties

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