District Photo Inc.

Account Manager

• Own wholesale partner relationships and growth strategy
• Build connections at multiple levels, including partner leadership
• Develop and execute annual account plans for key partners
• Lead sales calls, workshops, and QBRs, and drive actions to completion
• Lead onboarding for new partners and new-to-partner SKUs
• Manage timelines, testing, blockers, and readiness for on-time go-live
• Prepare proposals, contracts, presentations, and RFP responses
• Negotiate partner agreement and renewal terms
• Monitor SLA compliance and escalate risks
• Manage partner requests through DPI workflow tools
• Exceed quota through partner relationships, forecasting, and account plan execution
• Build a new business pipeline and lead the sales process
• Maintain accurate CRM records, opportunity stages, and partner communications
• Audit partner forecasts and align with planning, production, and supply chain
• Lead price reviews and cost change discussions
• Drive partner promotions and incentive offers
• Use competitive insight and social platforms to identify opportunities
• Oversee API and other integrations for stable, on-time go-lives
• Support partners and store owners with setup and troubleshooting
• Administer external partner portals such as Walmart, PPAI/Sage, and Printify
• Monitor scorecards and vendor requirements; lead corrective actions
• Work with Finance on invoice disputes, deductions, and payment issues
• Support partners on shipping strategy, timelines, and exceptions
• Monitor customer inquiries and manage escalations for order and quality issues
• Communicate refunds, remakes, returns, inventory outages, and alternatives to partners
• Lead partner communication on announcements, outages, routing changes, price changes, and production updates
• Deliver account performance reporting on sales trends, product performance, and operational insights
• Provide updates through weekly activity reports, CRM, 1:1s, business reviews, and ad hoc requests

Explore Account Manager – Wholesale, Medium to Enterprise Partners at District Photo Inc.. Review requirements and application details.

Open roles

Account Manager – Wholesale, Medium to Enterprise Partners