DKBinnovative

Solutions Engineer

• Design and implement LAN/WAN, server infrastructure, cloud services, and related peripherals
• Provide tier 3 technical support to clients and internal support team members
• Perform major IT migrations, including office moves, data center, ISP, and on-premises-to-cloud/Azure migrations
• Travel to client sites to provide onsite service and support, primarily within the DFW area
• Work with the vCIO and Design Desk to develop technology solutions aligned with client business objectives
• Participate in the on-call support rotation
• Onboard clients and accurately document client systems
• Provide pre-sales design and support to internal team members
• Improve internal professional services processes in response to industry changes
• Document internal processes and procedures, including network diagrams, technical documentation, and checklists
• Communicate with clients, manage expectations, and support project coordinators/managers
• Manage and transport products and inventory for assigned projects
• Attend and conduct internal and client meetings
• Consult with users to determine hardware, software, and system functional specifications
• Collaborate with project managers and the Design Desk team on system specifications
• Design, develop, document, analyze, create, test, and modify computer systems, operating systems, and programs

Explore Solutions Engineer III at DKBinnovative. Review requirements and application details.