DNI (Delaware Nation Industries)

Technical Project Manager

• Provide comprehensive project management support for IRS Criminal Investigation (IRS CI) client technology operations
• Plan, coordinate, monitor, and control activities across the CMSS task order
• Develop, maintain, and update an Integrated Master Schedule covering subtasks, dependencies, milestones, deliverables, and period-of-performance activities
• Coordinate planning and execution across CMSS workstreams to maintain task integration, resource alignment, and timely service delivery
• Identify, assess, document, and manage program risks and issues, including mitigation, escalation, and contingency planning
• Monitor performance against SLOs, KPIs, milestones, deliverables, and defined performance measures
• Prepare and deliver weekly, biweekly, and monthly status reports
• Develop executive-level briefings, dashboards, and reporting products
• Facilitate program reviews, governance activities, stakeholder meetings, decision forums, and program-level engagements
• Track action items, decisions, dependencies, and commitments through resolution
• Support scope, schedule, budget, resource, and change management across technical initiatives
• Manage configuration and change control for workstation images, baseline settings, software packages, deployment artifacts, and related updates
• Ensure documentation, reporting, and execution comply with IRS policies, security requirements, quality standards, and operational procedures
• Evaluate performance and recommend process improvements, efficiencies, and corrective actions
• Support communication and collaboration among technical teams, business stakeholders, leadership, and customer representatives
• Provide leadership and coordination from project initiation through closure

IT Project Manager

System Administrator

• Provide Microsoft Windows Server operating system support
• Monitor server performance and availability
• Ensure Windows server availability compliance to Service Level Agreements
• Address operational systems issues including file and share permissions, user accounts and installing applications
• Promote and maintain server patch management practices
• Monitor server load and implement load balancing where appropriate
• Support and maintain SharePoint
• Support and maintain Active Directory Lightweight Directory Services (AD LDS)
• Provide knowledge and support of Exchange functions
• Provide knowledge and support of identity lifecycle processes
• Upgrade and replace server hardware where appropriate
• Perform critical thinking and troubleshooting to support mission requirements
• Work in a 24/7 shift work environment, primarily Mon-Fri on the swing shift (4PM-12A)

Junior Systems Administrator

Administration

• Configure and manage enterprise Storage Area Network (SAN) arrays and associated storage resources
• Configure and manage Fibre Channel switches, zoning, connectivity, and switch configuration backups
• Configure and manage Network Attached Storage (NAS), disk, tape, virtual tape, and related storage devices
• Provision, expand, migrate, mirror, and decommission storage in accordance with approved procedures and change controls
• Support storage connectivity for IBM mainframe, VMware, Windows, and Linux environments
• Monitor storage health, capacity, utilization, performance, alerts, and availability; identify trends and recommend corrective actions
• Administer and troubleshoot enterprise backup, recovery, replication, journaling, and disaster-recovery capabilities
• Validate backup operations, investigate failures, perform restores when required, and maintain recovery documentation
• Support data-center technology refreshes, storage migrations, hardware replacements, and maintenance activities
• Coordinate with vendors and government technical personnel to diagnose hardware, firmware, connectivity, and performance issues
• Apply security, encryption, certificate, configuration, and STIG-related requirements to storage infrastructure
• Support vulnerability remediation, audit requests, compliance evidence, and security documentation for storage systems
• Create and maintain technical procedures, storage diagrams, configuration records, bills of materials, solution documents, and standard operating procedures
• Prepare capacity-planning reports, incident-management ticket reports, storage project summaries, and other contract or customer deliverables
• Manage incidents, service requests, problems, and changes using approved IT service-management and change-control processes
• Participate in planned maintenance windows, scheduled upgrades, testing, validation, and on-call support as required by mission needs
• Collaborate with infrastructure teams to minimize service interruptions and maintain system availability
• Perform other duties as assigned in support of the DCSA BIES mission

IT Project Manager

Junior Systems Administrator

Senior Storage Administrator