Dŵr Cymru Welsh Water

Inspector

• Support the Response Pod Team in delivering an efficient and effective 24/7 service with no avoidable service delivery failures
• Respond to operational issues ranging from individual customer contacts to major large-diameter water-main failures
• Investigate, pinpoint faults and take action to resolve issues
• Provide direct customer service during urgent issues and explain next steps
• Maintain vehicles, plant and equipment, ensuring readiness and compliance with water quality and safety standards
• Use emergency response equipment to restore water supplies while protecting water quality and the environment
• Support planned distribution-network work, including leakage detection and maintenance
• Monitor contractors through inspections and safety conversations
• Review contractor RAMS and issue Permits to Work and Certificates of Isolation
• Conduct dynamic on-site risk assessments and ensure compliance with Health and Safety legislation and DCWW policies
• Perform daily vehicle checks, record defects and ensure Road Traffic Act and Operators Licence compliance
• Record activities in SAP, PowerApps and Procedural Forms
• Take water-quality samples from tankers and temporary supplies and coordinate laboratory transport
• Support accurate monitoring of HGV drivers’ hours
• Chlorinate tankers, bowsers and hoses when required and record completion
• Communicate tanker and equipment availability to support supply-interruption mitigation
• Escalate water-quality risks and resource or driver-changeover requirements
• Participate in a standby rota and undertake other duties required by business needs

Response Pod Inspector