E.B. Horsman & Son

Business Development Rep

• Serve as the primary technical resource for Alberta and Saskatchewan
• Provide application support, troubleshooting, product selection guidance, and commissioning assistance
• Research and develop solutions addressing customer application requirements
• Support product setup, configuration, testing, and validation
• Conduct bench testing, troubleshooting, and RMA support
• Build and maintain customer relationships through exceptional service and technical expertise
• Support customers throughout specification, implementation, commissioning, and post-project follow-up
• Participate in virtual and onsite customer meetings
• Gather information for technical proposals and solutions
• Travel throughout Alberta and Saskatchewan to provide onsite technical support
• Identify and engage potential new customers to grow Automation & Controls sales opportunities
• Develop account growth strategies with Account Managers and Business Developers
• Identify market-share expansion opportunities
• Conduct customer visits to uncover application challenges and project opportunities
• Promote Automation & Controls solutions through networking, customer outreach, supplier engagement, and industry events
• Generate and qualify leads for the sales team
• Assist with technical quotations, product specifications, and part numbers
• Support Technical Inside Sales with product inquiries, pricing requests, and customer opportunities
• Deliver technical presentations, Lunch & Learn sessions, customer training, Automation Labs, and technical demonstrations
• Provide internal technical training and product knowledge support
• Collaborate with suppliers, manufacturer representatives, Business Development, Technical Inside Sales, and branch teams
• Support quality initiatives and continuous improvement by documenting concerns and sharing technical knowledge

Product Application Specialist – Business Development